Privacy Policy

Effective Date: [Insert Date] صناعة سورية respects your privacy. This policy explains what we collect, how we use it, and your rights. 1. Information We Collect Name, email, phone number and company Messages sent through contact and quote forms Usage data from our website (cookies, analytics) 2. How We Use It To respond to inquiries and deliver contracted services To manage accounts, projects and invoices To improve our website, services and security posture 3. Data Sharing We do not sell your data. We only share information with sub-processors (hosting, analytics, email) under contract and only as needed to deliver the service. 4. Your Rights You can request to access, correct, export or delete your data. You can unsubscribe from any marketing email at any time. 5. Data Security We follow industry-standard security practices, including encryption in transit, least-privilege access and regular dependency reviews. 6. International Users Data may be stored or processed in countries outside your own. 7. Changes We may update this policy. Updates will be posted on this page with a new effective date.

Effective Date: [Insert Date] By using صناعة سورية services or website, you agree to the following terms: 1. Engagement Work is performed under a signed statement of work or service agreement. You are responsible for timely reviews, approvals and payments as defined in the SOW. 2. Acceptable Use No illegal activity, reverse engineering of our proprietary tooling, or resale of deliverables outside the agreed scope. 3. Intellectual Property Upon full payment, the client owns the custom code delivered for their project, except for pre-existing platform libraries which remain ours and are licensed for use within the delivered product. 4. Third-Party Services We may integrate third-party services (cloud, analytics, payments). You are bound by their terms. 5. Service Disclaimer Services are provided with reasonable professional care but without implied warranties beyond what is written in the SOW. 6. Limitation of Liability صناعة سورية is not liable for indirect or consequential damages beyond fees paid under the applicable SOW. 7. Changes & Termination Either party may terminate an engagement under the notice terms in the SOW. These website terms may be updated from time to time.

Billing Engagements are billed monthly or per milestone, as defined in the SOW. Payments are due within 15 days of invoice date unless otherwise agreed. Refunds Deposits and milestone payments for completed work are non-refundable. For undelivered work, we issue a prorated refund for hours not consumed. Disputes If anything is unclear or disputed, contact support@syrian-made.sy and we will work with you in good faith to resolve it.